General Question


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1.What is Digibox?

Digibox is a trusted brand that develops high-quality, innovative TV boxes. With cutting-edge technology and user-friendly interfaces, Digibox offers a superior entertainment experience.It allows you to enjoy Live TV, Movies, and TV Shows (VOD) without subscriptions. You can watch over 1,200+ TV channels, 30,000+ VOD, PPV sports events and more. To use our DigiBox, just plug it into your TV, connect with Wi-Fi or Ethernet, and then you can Enjoy the Best Home Entertainment Experience Ever.

2.Where can I use the Digibox?

You can use it anywhere in the world! Digibox is not just one of the best products for home entertainment, you can take it for traveling / road trips.

3.Any requirements for using Digibox?

You just need a TV/monitor with an HDMI port, and a wifi/ethernet network connecting to Digibox, and then it works. We recommend an over 30mbps network for smooth streaming.

4.Do I need to pay any fees after purchasing Digibox?

No, never! After purchase, you can download the free software in the third-party APP STORE application without extra payment, that’s why it is a real cable cutter, say goodbye to cable fees!

5.Where can I purchase the Digibox?

You can purchase it with our online stores ,We are the official store of Digibox, providing the best service.

6.Do I need a VPN to use Digibox?

It is not compulsory to have a VPN to use Digibox. If you use 3rd party apps often / need to change the location for a service area with apps like Netflix, we recommend having one.

7.Can I install my apps on Digibox?

Yes absolutely. Digibox is highly compatible with the Google Android TV system. We recommend downloading all official apps from the Google Play Store to ensure they work properly.For some 3rd party apps out of the Google Play Store, you can visit the Market on Home Page. We have added some common 3rd party apps in the Market for easy downloading and installation.

8.How to uninstall apps on Digibox?

On the 1st row of the Home page, Settings, Apps, select the app(s) you want to uninstall, and click Uninstall.

9.What internet speed do I need to use Digibox?

We recommend an over 30 Mbps network speed for a good streaming experience. We also recommend an Ethernet hardwire network over a Wi-Fi network for a stable and fast network.

10.What channels do you provide?

The third-party APP STORE application supports national, local, sports, Canadian, American, Mexican, NFL, MLB, NHL, NSPN+, BTN+, PPV, FloSports…

11.What type of TF card can be used and the maximum storage?

You can insert a TF card to order to expand the storage. It supports FAT format with 2GB, 4GB, 8GB, 16GB, 32GB, and 64 GB. However, apps must be installed on the device to use (in the APK file).

12.Is there any product warranty?

We warrant our product for 1 year. If there’s any hardware issue, you can contact us for replacement/repair.

For any other queries, please contact our online customer support agent or email and we will get back to you as soon as possible

Digibox setup guide

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